FAQ'S

FREQUENTLY ASKED QUESTIONS

Here are just a few of the FAQ's we get asked.  As our business provides multiple services, we didn't address every scenario here in the FAQ.  If your specific question is not addressed here, please feel free to contact us to discus your project, so that we can Conquer it!

ORDER MINIMUMS

Our minimum order for screen printing is 50 pieces per design. We can facilitate smaller orders but there are restrictions as to how many colors and placements can be used on your shirt.

Minimums for custom custom embroidery is 12 pieces per design. We are able to facilitate smaller orders but this is done on a case by case basis, so please contact us with any questions.

OVER/UNDER

We will always do our best to provide you the specific quantity you order, however, due to manufacturing defects, shipping shortages, and spoilage in production, we are only able to offer reprints on orders which are less than 97% complete. A minimum shortage of 3 shirts per design is required for a reprint. In the event of a shortage, we will refund or credit your account for the price paid to us for the shorted items. If you require a set number of shirts, we recommend ordering a few extra!

TURNAROUND TIMES

We have a standard 10-business day production turnaround. Shipping your order may add additional time. Turnaround starts when we confirm all order details and receive payment. Due to current demand, orders may take up to 3-4 weeks to produce. Please notify us of your deadline as soon as possible when requesting a quote or placing an order.

If you need us to print your order sooner than our current turnaround time, the following fees will be added to the pre-tax total.

Less than 10 Business days (+ shipping) = 10%

3-5 Business days (+ shipping) = 25%

2 Business days (+ shipping) = 50%

Our ability to rush an order depends on our current production schedule, and while we do our best to offer this service at all times, occasionally we will not be able to accommodate any rush order. Shipping takes 1-5 business days depending on your location and preferred shipping method.

GRAPHIC DESIGN

If you need help with design concepts, we are here to help! Any designs [illustrations, logos, etc.] we create from scratch start at $325, which includes three revisions and full rights/access to the design for any purpose. Simple text layouts or edits that can be done within an hour typically start at $75-$100. We will quote any design work before starting a project.